MANAGED I.T · CYBERSECURITY · AI & DATA INSIGHTS
From the shop floor to the server room — 25 years of I.T leadership now delivering real results for manufacturers and the firms that serve them.
Tricord delivers senior-level I.T leadership, cybersecurity, and AI-driven data insights — without the full-time executive cost. We serve manufacturing companies modernizing under supply chain pressure, and professional services firms navigating the demands of a digital-first world.
HOW WE SERVE YOUR BUSINESS
Three capabilities. One experienced team.
We don’t hand you off to a junior technician. Every engagement is led by a senior I.T professional with 20+ years of hands-on experience across infrastructure, security, and data — in manufacturing environments and professional services firms alike.
MSP Leadership
Fractional CIO and Fractional CISO services for businesses that need senior I.T leadership without a full-time hire.
✓ Technology strategy & roadmapping
✓ ERP, CRM & digital transformation
✓ Multi-site network design
✓ SharePoint & Power Apps automation
✓ Datacenter & disaster recovery design
✓ Vendor management & procurement
✓ Stakeholder alignment across operations
MSP Security
Enterprise-grade cybersecurity strategy, governance, and incident response — built for businesses that can’t afford downtime or a breach.
✓ NIST & CIS20 maturity frameworks
✓ Cyber insurance readiness assessments
✓ Ransomware response & recovery
✓ Social engineering & phishing defence
✓ Operational technology (OT) security
✓ SentinelOne & Microsoft Defender management
✓ Conditional access & identity architecture
MSP AI & Data Insights
Purpose-built analytics platforms, AI governance frameworks, and workflow automation — delivering real insight from your operational data.
✓ AI strategy & governance frameworks
✓ Custom analytics & reporting portals
✓ Practice management integrations
✓ Power BI & SQL data warehousing
✓ Manufacturing workflow automation
✓ AI-assisted operational insights
WHO WE SERVE
Deep expertise in two sectors. One common thread.
MANUFACTURING & INDUSTRIAL
The sector that builds the economy is being forced to modernize — fast.
Upstream supply chain mandates, cybersecurity insurance requirements, and federal and provincial modernization incentives are pushing Canadian manufacturers to upgrade infrastructure they’ve run on for decades. Most don’t have an internal I.T team equipped to lead that transformation.
Tricord does. We bring 20+ years of hands-on manufacturing I.T experience — from ERP and CRM implementations to OT security, multi-site networks, and datacenter design — to manufacturers who need experienced leadership, not a break-fix vendor.
✓ Supply chain cybersecurity compliance
✓ Cyber insurance readiness & gap assessments
✓ OT/IT convergence & operational technology security
✓ ERP & CRM selection, design & implementation
✓ Multi-site IP telephony & data network design
✓ Process automation from production through to invoicing
✓ AI-assisted operational insights & workflow intelligence
LEGAL & PROFESSIONAL SERVICES
Law firms and professional services firms are navigating AI, data, and security simultaneously.
Managing partners and COOs are being asked to make decisions about AI tools, data governance, cybersecurity posture, and cloud migration — often without dedicated technical leadership. Tricord provides that leadership as a service.
We are an Actionstep Legal Partner with deep experience in Filevine, legal analytics, Canadian data-residency architecture, and AI governance frameworks designed to pass law society scrutiny.
✓ AI strategy & three-lane governance for law firms
✓ Tricord Analytics — Actionstep reporting platform
✓ Canadian data-residency architecture
✓ Microsoft 365, Azure & Conditional Access
✓ Filevine & Actionstep platform expertise
✓ Cybersecurity strategy & managed security
✓ Fractional CIO & Fractional CISO services
WHY TRICORD
Senior leadership. Practical delivery. No hand-offs.
Every engagement is led by Dwight G., Founder and CEO — a senior I.T architect and strategist with 20+ years of experience designing, securing, and managing technology for manufacturers, law firms, and growing professional services organizations across Ontario.
We don’t have a sales team. We don’t hand you off after the proposal. The person you talk to is the person who does the work.
✓ 20+ years across manufacturing & professional services
✓ Certified Actionstep Legal Partner
✓ NIST & CIS20 cybersecurity framework expertise
✓ Ransomware response through to full recovery
✓ Ontario-based · Canadian data-residency by design
✓ Vendor-agnostic — your outcomes, not our commissions
✓ Flat-fee engagements — no hourly billing surprises
SECTORS WE KNOW DEEPLY
Manufacturing & Industrial
ERP, CRM, OT security, supply chain compliance, multi-site networks, process automation from concept through shipping and invoicing.
Legal Practice
Actionstep & Filevine expertise, legal AI governance, Canadian data residency, Practice Intelligence analytics, M365 & Azure architecture.
Professional Services
Accounting practices, consulting firms, and growing businesses navigating cloud migration, AI adoption, and cybersecurity maturity.
Ontario-Based. Canadian-First.
All infrastructure recommendations respect Canadian data-residency obligations. Our team is here, not offshore. Available Mon–Fri, 9AM–5PM.